Delivery Terms - Delivery Address: SwitzerlandDelivery Terms of Other Countries
Area of applicationThe following delivery terms apply to private and business customer orders with place of delivery "Switzerland", conditional upon other agreements.
- PostPac Economy: 6.90 CHF
When orders are received on a business day before 12:15 o'clock, the delivery occurs on the same day, otherwise the following business day. Delivery time: 2 business days. There is no parcel delivery on Saturday.
- PostPac Priority: 8.90 CHF
When orders are received on a business day before 12:15 o'clock, the delivery occurs on the same day, otherwise the following business day. Delivery time: 1 business day. There is no parcel delivery on Saturday.
VATAll shop prices include Swiss VAT.
- Prepayment to our account in Switzerland
We will send you our account details via e-mail with the order confirmation. As soon as we have received your payment, we will dispatch your order.
We will send you an invoice and a pay-in slip with the delivery. The invoice amount is payable without deductions within 14 days (private customers) or 30 days (business customers). We reserve the right to request pre-payment when it comes to first-time or large-value orders. We will then send you an invoice for pre-payment. This will also be enforced in case of larger outstanding balances. In certain cases, for justifiable reasons, such as a credit check, to reduce credit and default risks, to combat abuse or collect outstanding bills, we transmit your data to a credit information institute and receive the necessary data from the providers. Please note our data privacy statement.
- Credit/debit card (MasterCard, VISA, American Express)
- PostFinance Card / PostFinance E-Finance
- Apple Pay
- Google Pay
When you pay by credit/debit card, PostFinance, TWINT, Paypal or other means of immediate payment, you will be charged when the order is placed.
Security during payment
The PCI DSS certificate attests that qbendo.ch meets the high security requirements of the payment card industry.
Default of payment
If a customer does not fulfil their payment obligation in full or in part, Webcraft AG can suspend further product deliveries to this customer.
For a second demand note, Webcraft AG can collect 20.00 CHF as reimbursement for expenses. After unsuccessful demand notes, the invoice amounts can be assigned to a debt collection agency, which enforces the outstanding amounts in their name and at their own expense and can collect additional administrative fees.